iSubmit Privacy Statement
Date of last revision: 13 MAY 2011
The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site. If you have questions or concerns regarding this statement, you should first contact an iSubmit Support Representative by email (email@example.com). If you do not receive acknowledgment of your inquiry, or if your inquiry is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process (http://www.truste.org/consumers/watchdog_complaint.php). TRUSTe will serve as a liaison with the Web site to resolve your concerns.
What is iSubmit, and why is my information needed?
iSubmit is a website submission service. iSubmit performs the labor of submitting the customer’s website to multiple search engines and directories on the customer’s behalf in order to help them create more backlinks pointing back to their own site, thus improving their value to the major search engines. For this service, iSubmit charges a one time fee via credit card. In order for iSubmit.COM Inc to charge our customers, we must collect certain Personally Identifiable (Pieces) of Information (PII).
What information does iSubmit.COM Inc. gather/track and how is it used?
In order to use this Web site, you must first complete the registration form. During registration you are required to provide two different types of information: Personal and Website. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
WEBSITE INFORMATION: Website Headline, Website Description, Website URL, Website Keywords and Website Category. This information is used by ISUBMIT.COM to submit your website to search engines and directories on your behalf.
PROFILE: We store information that we collect through cookies and log files to create a “profile” of your preferences. We do not tie your personally identifiable information, and your purchasing history, to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the site for you.
DEMOGRAPHIC / OTHER INFORMATION: As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, referring/exit pages, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users. Movements around the site and to gather demographic information about our user base as a whole. We do link this automatically-collected data to personally identifiable information. There are two exceptions to this: (1) IP addresses are tied to personally identifiable information to log you into your account and to have an IP Address / Timestamp data pair when you process your credit card in order to reduce fraud, (2) Your referring URL is tied to personally identifiable information in order for us to track advertising effectiveness.
iSubmit.COM Inc. is the sole owner of the information collected on ISUBMIT.COM. ISUBMIT.COM collects personally identifiable information from our users at several different points on our Web site. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
With whom does iSubmit.COM share the information?
PERSONALLY IDENTIFIABLE INFORMATION: We do not share your Personally Identifiable Information (PII) iSubmit.COM Inc processes all credit card transactions directly through Authorize.NET and therefore does not share this information with third parties.
WEBSITE INFORMATION: When you sign up with iSubmit, we will share ALL your website information to the search engines and directories for which we obligate to submit your website. We do not provide any personally identifiable information to them.
LIVE INTERNET CHAT SUPPORT: iSubmit uses a third party software called ‘PHPLive!’ (http://www.phplivesupport.com) from OSI Codes Inc. The representative you are talking to on the other end is an employee of Dialup Inc, but all information is recorded on PHPLive’ss servers. This information is only used by Dialup Inc management to assure proper quality control. PHPLive does not use the information submitted in the live chat for any other purpose than to provide the Live Chat service.
How can I review, correct and update my personal information?
If your personally identifiable information changes, you may update it by sending our support staff an email by using the “contact us” button located at the top of most pages.
What types of communications does iSubmit send out?
You will receive the following different types of these emails:
EMAIL – ‘WELCOME’: You will receive one welcome email explaining what you need to do to get started.
ORDER STATUS: As the status of your order changes, iSubmit will send you an email of that status.
How can I opt out of iSubmit.COM Inc’s collection, use and distribution of my information?
iSubmit only sends email to customers who have already paid for a service. Since email is the only method iSubmit has to contact the customer in order to update them on the status of their order, we do not accept opt out’s. Once your order is complete, you will no longer receive emails from iSubmit
How does iSubmit.COM Inc. protect my information from loss, misuse or alteration?
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order form, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org.
Whom can I ask if I have additional questions?
LINKS TO OTHER SITES: This Web site contains links to other sites that are not owned or controlled by ISUBMIT.COM. Please be aware that we, ISUBMIT.COM, are not responsible for the privacy practices of such other sites.
BUSINESS TRANSACTIONS: In the event ISUBMIT.COM goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.